You may return any item purchased from the Velbexx-17 online shop if you are not satisfied with the results within twenty-one (21) days of purchase. For online orders, the product ship date is the date of purchase. Refunds will be issued via your original form of payment. Shipping and handling charges are non-refundable. Velbexx-17 reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.
Make a Return By Mail
Send your purchase and receipt to our Como office. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 21 day period.
Suite 29, 9-11 Preston Street
Como WA 6152
Still have questions?
Visit our contact page for more options